The PMA Blog

7 Ways to Improve Your Virtual Team Meetings

Posted by Deb Cullerton on 3/13/20 4:50 PM

With many of us moving to home offices for a while, the number of virtual meetings has skyrocketed leaving many people feeling ill-prepared to run high quality meetings.  Use these 7 tips to improve the results immediately:
 
1. Do the basics that we all should do whether the meeting is live, virtual or hybrid.  Send the purpose and objectives for the meeting with the meeting invitation, then consider ways to engage your meeting attendees.  Be sure to end with actions committed and decisions made.  Then, you're in great shape to make the transition to hybrid or virtual meeting format.  To double check your meeting fundamentals, download our meeting facilitation job aid for a helpful checklist.

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Topics: Organizational &Talent Development, Productivity for All, All About Teams, Leadership Matters

PMA's Response to Coronavirus (COVID–19)

Posted by Deb Cullerton on 3/12/20 6:00 AM

 As an organization, PMA Philadelphia has been closely tracking Coronavirus (COVID–19) and the impact it continues to have on businesses and communities.

The most common feedback we’re hearing from customers is that they are considering whether to curtail or even eliminate travel, rethinking participation in company training and industry conferences, planning for remote worker support, and/or taking a firmer stance on employee illness and related attendance.  Our team is here to help and we’re taking several steps to help our customers manage through this time of need and crisis response.  
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Topics: Organizational &Talent Development, Productivity for All, Leadership Matters, HR Executives

Accountability - The Missing Link in Executing the Strategy

Posted by Deb Cullerton on 2/19/20 9:57 PM

I've been coaching and working with Senior Leaders across many industries lately, and keep hearing the same concern when we talk about delivering on the strategies they have worked so hard to develop and communicate across their organizations.  Lack of accountability is hurting our ability to execute.

If you've noticed this creeping into your team or organization, it may require some focused attention before it's too late.  Let's review six techniques that can help stem the tide and turn your team into an executing machine!

 

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Topics: Leadership Matters

Leading or Managing:  Where are Managers Really Spending Their Time?

Posted by Deb Cullerton on 1/31/20 12:02 PM

In our leadership development programs, we provoke leaders to answer where are they spending their time every day.  Is it in managing the work or leading the people?  They hate the answer . . . but the answer is rarely different.  Most managers (no matter the industry) are wrapped in operational work for the majority of their time and struggle to find time for people and strategy.  Even when, with the best of intentions, they schedule time for a direct report, it will often be cancelled or rescheduled when the daily fires become too intense.

If you are a leader or manager who is struggling to do the work that leaders do - inspire and develop the people on your team to enable them to achieve the goals of the organization - then this blog is for you.  The most common barriers I hear are:

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Topics: Leadership Matters

Our most popular blog of 2019: Is the People Stuff Getting You Down?

Posted by Deb Cullerton on 1/14/20 9:35 AM

The votes are in for 2019 most popular blog! This blog is full of tips for taking your work relationships to a new level of success. Be sure to take advantage of the download "Know Your Colleagues"!  

I was coaching a client last week and asked about his progress since he went to our WorkingSm@rt class.   He said, "Well, I'm more organized and more focused but I haven't solved the one issue that takes up more time than almost anything else -- the people stuff!”.

I knew he was saying it tongue in cheek, but he winced a little as he said it and I knew there was more truth there than he was comfortable with.  I wish I could say it was the first time I've heard this complaint, but it's not.  It's impossible to focus on people's productivity without consistently running into the challenging people issues that can take up significant chunks of our day.

 So, without ado, I thought I’d outline three people areas that waste significant time in our workplaces with a few solutions that can make a significant impact:

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Topics: Productivity for All, All About Teams, Leadership Matters

Coaching for Transformation not Transfer

Posted by Deb Cullerton on 11/26/19 1:00 PM

It happens all the time.  Two people are using a word and believe they are aligned on its definition, but their different interpretations lead to big misses in execution.  When this happens with a common word like coaching, the results fall short and leave people scratching their head.  I was recently in New York teaching a Coaching for Peak Performance class with a group of front-line managers.

"How many of you actively coach your team members?"  (80% of the hands went up)

"How many of you coach both proactively for development and reactively for "just-in-time" learning?" (60% of the hands went up)

It didn't make sense to me.  I was missing something.  How could they be coaching and still not getting the results? 

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Topics: Organizational &Talent Development, All About Teams, Leadership Matters, HR Executives, Change Happens

6 Ways to Scale Up Your Team Capacity

Posted by Deb Cullerton on 9/10/19 7:58 AM

Automate your repetitive processes.

Identifying all repetitive tasks in a process is a great way to quickly surface opportunities for automation.

Consider templates, checklists and rules in Outlook, Gmail, OneNote, Keep and other applications as a non-programmers option for automating. With increases in communications, an automated process for client contacts can save a team a bunch of time. Scheduling applications like Fullslate, AppointmentPlus, Acuity, TimeTap and Bookings (free in MS 365) can save everyone on the team countless hours playing phone tag and emailing people with new appointment options when you work with external clients or vendors whose schedules you can't see.

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Topics: Organizational &Talent Development, Productivity for All, All About Teams, Leadership Matters, HR Executives

Is the "People Stuff" Getting You Down?

Posted by Deb Cullerton on 3/19/19 7:25 AM

I was coaching a client last week and asked about his progress since he went to our WorkingSm@rt class.   He said, "Well, I'm more organized and more focused but I haven't solved the one issue that takes up more time than almost anything else -- the people stuff!”.

I knew he was saying it tongue in cheek, but he winced a little as he said it and I knew there was more truth there than he was comfortable with.  I wish I could say it was the first time I've heard this complaint, but it's not.  It's impossible to focus on people's productivity without consistently running into the challenging people issues that can take up significant chunks of our day.

 So, without ado, I thought I’d outline three people areas that waste significant time in our workplaces with a few solutions that can make a significant impact:

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Topics: Productivity for All, All About Teams, Leadership Matters

Running Meetings with Purpose:  Wait, Why Are We Here?

Posted by Stephanie Sibille and Deb Cullerton on 2/6/19 11:39 AM

Last week, as I plugged into my computer and logged into my video conferencing software, I found myself asking this exact question. It was the end of a long week, and I was meeting with some industry colleagues to discuss a potential upcoming project. While the work was exciting and I was happy to connect with my colleagues, I found myself dreading this particular phone meeting.  Why, you ask?

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Topics: Productivity for All, All About Teams, Leadership Matters

Where Do They Stand?  A Simple Technique for Understanding Buy-in

Posted by Stephanie Sibille & Steve Ockerbloom on 4/16/18 12:13 PM

 

Raise your hand if this scenario sounds familiar: you’re 55 minutes into your one-hour team meeting to introduce a new change, you wanted your team to weigh in, and now you’re heading down a rabbit hole that you don’t think you can get out of.  You know that one of two scenarios are inevitable: you risk running over and making people late for their next appointments, or someone is bound to leave feeling thoroughly unsatisfied. As managers, how do we get in front of this phenomenon while still giving people a voice?

One of our favorite ways to gauge buy-in is with an incredibly simple but effective tool: Fist to Five. If you’ve never heard of this, it’s based on a 0-5 scale, with the idea that you can take the temperature of the room simply by having people hold up one hand to display where they stand. Here is the scale that we recommend using: 

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Topics: Insider, Organizational &Talent Development, All About Teams, Leadership Matters, HR Executives

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