The PMA Blog

I recently moved into a new house and found myself evaluating a room that's needs painting.  "Is the color close enough to avoid a primer?  It would save time to jump right to a coat of the new stuff.  But would it really if I had to add a second coat because the old color showed through?  Ok, time for a base coat of primer!"

That same day I found myself teaching our Influencing class to a group of front line managers and it occurred to me that the same conversation applied.  You cannot skip the base coat!  All the fancy influencing approaches fall flat if you haven't checked the boxes on these top five fundamentals of influencing:

I've been coaching and working with Senior Leaders across many industries lately, and keep hearing the same concern when we talk about delivering on the strategies they have worked so hard to develop and communicate across their organizations.  Lack of accountability is hurting our ability to execute.

If you've noticed this creeping into your team or organization, it may require some focused attention before it's too late.  Let's review six techniques that can help stem the tide and turn your team into an executing machine!

The votes are in for 2019 most popular blog! This blog is full of tips for taking your work relationships to a new level of success. Be sure to take advantage of the download "Know Your Colleagues"!  

I was coaching a client last week and asked about his progress since he went to our WorkingSm@rt class.   He said, "Well, I'm more organized and more focused but I haven't solved the one issue that takes up more time than almost anything else -- the people stuff!”.

I knew he was saying it tongue in cheek, but he winced a little as he said it and I knew there was more truth there than he was comfortable with.  I wish I could say it was the first time I've heard this complaint, but it's not.  It's impossible to focus on people's productivity without consistently running into the challenging people issues that can take up significant chunks of our day.

 So, without ado, I thought I’d outline three people areas that waste significant time in our workplaces with a few solutions that can make a significant impact:

It happens all the time.  Two people are using a word and believe they are aligned on its definition, but their different interpretations lead to big misses in execution.  When this happens with a common word like coaching, the results fall short and leave people scratching their head.  I was recently in New York teaching a Coaching for Peak Performance class with a group of front-line managers.

Automate your repetitive processes.

Identifying all repetitive tasks in a process is a great way to quickly surface opportunities for automation.

Consider templates, checklists and rules in Outlook, Gmail, OneNote, Keep and other applications as a non-programmers option for automating. With increases in communications, an automated process for client contacts can save a team a bunch of time. Scheduling applications like Fullslate, AppointmentPlus, Acuity, TimeTap and Bookings (free in MS 365) can save everyone on the team countless hours playing phone tag and emailing people with new appointment options when you work with external clients or vendors whose schedules you can't see.

I was coaching a client last week and asked about his progress since he went to our WorkingSm@rt class.   He said, "Well, I'm more organized and more focused but I haven't solved the one issue that takes up more time than almost anything else -- the people stuff!”.

I knew he was saying it tongue in cheek, but he winced a little as he said it and I knew there was more truth there than he was comfortable with.  I wish I could say it was the first time I've heard this complaint, but it's not.  It's impossible to focus on people's productivity without consistently running into the challenging people issues that can take up significant chunks of our day.

 So, without ado, I thought I’d outline three people areas that waste significant time in our workplaces with a few solutions that can make a significant impact:

Last week, as I plugged into my computer and logged into my video conferencing software, I found myself asking this exact question. It was the end of a long week, and I was meeting with some industry colleagues to discuss a potential upcoming project. While the work was exciting and I was happy to connect with my colleagues, I found myself dreading this particular phone meeting.  Why, you ask?