The PMA Blog

Engage Your Team with “Mind-Blowing” Customer Service

Posted by Deb Cullerton on 4/22/15 4:28 PM

Listening to customers and delivering truly “mind-blowing” service can be a very effective way to engage your team .  The following anecdote has been relayed countless times as a story of great customer service, but the untold story is the one of how a phenomenal team mobilized to make it happen.

Read More

Topics: Organizational &Talent Development, All About Teams, Leadership Matters, HR Executives

4 Tips for Stretching Your “Team” Training Budget

Posted by Deb Cullerton on 4/1/15 12:42 PM


4 Tips for Stretching Your “Team” Training Budget   

Even if your budget remains untouched, chances are there are not enough resources to handle all the needs you encounter. Especially when those requests are coming from your intact teams (either project or functional). You already take great care to conserve and stretch those training dollars, here are a few additional tips on how you can maintain or increase your impact during leaner times:

 

 

Read More

Topics: Organizational &Talent Development, All About Teams, Trainers and Facilitators, HR Executives

Packed with great ideas

Our blogs are filled with ideas for leaders who are committed to growing themselves and their teams but who are always short on time.  

They are:

  • action-oriented
  • practical
  • and worth sharing with others.

(By the way, we hate spam too, so I can promise you we'll never share your info with anyone else.)

Subscribe to Email Updates

Recent Posts