How it Works

Effective Teamwork, Collaboration and Communication

At some point, every team feels a disconnect in collaboration and communication, but if it’s a lot of the time, then you and your team need a road map to improve the process and get better results. 

A sports coach will try to merge individual skills and strengths to show players that the whole is greater than the sum of its parts. When the focus of a person changes from individual behavior to contribution to a goal then, anything becomes possible. 

Whether you are a department, loosely knit work group or existing team, this workshop will take you through an important set of processes and tools to develop essential team skills. 

This course will help you:

  • Understand the key role of WorkingSm@rt to enhance team performance
  • Set up Microsoft Teams and establish rules of engagement
  • Maximize the ability to effectively collaborate across and within Teams
  • Understand the best practices for communicating while using MS Teams
  • Understand how to manage both operational and project tasks

Who Should Attend:
Workgroups and teams including those who work in a Microsoft Teams environment.


  •  4 - 6 hr web-based or live instructor led classroom session(s)
  • Coaching session to reinforce learning, consult on best practices and answer questions
  • ComprehensiveLearning Guide and Resource Manual
  • Subscription in our Learner 4 Life program which includes monthly tips and free refresher session


Priority's WorkingSm@rt using Microsoft Teams Workshop has been developed to empower you to take control of your work. Priority Management teaches you how to change behaviors and optimize the use of technology to take control of your time, productivity, collaboration and work results.

Introduction: We will discuss how working well in teams impacts your outcomes and identify your objectives for the workshop.

Unit 1  WorkingSm@rt Behaviors for Teams:
This unit will introduce you to Best Practice behaviors to guide your team’s use of the available tools, as well as assess the current level of effectiveness of your Team Culture (“Esprit de Corps”)

Unit 2 Effective Communication in Teams:
This unit will explore the impacts of current communications and you will learn how to communicate using the chat features available. You will also learn how to run effective meetings.

Unit 3 Creating Teams:
You will discuss the functional requirements when using Microsoft Teams and learn how to set up and join teams and understand the available options.

Unit 4 Maximizing Collaboration:
Understand the best practices for task and activity management and maximize results by using the productivity formula. Learn to delegate to team members and use Planner to track the progress of work.

Unit 5 Setting up MS Teams to Work Sm@rt:
You will gain a deeper understanding of what’s available in MS Teams and set up the main components to enable you to Work Sm@rt with enhanced focus.


 Related Training:

WorkingSm@rt® + OUTLOOK

WorkingSm@rt® + ONENOTE


Save my spot in the next WorkingSm@rt + Teams program